SHIPPING AND RETURNS

SHIPPING POLICY

SPARKLEPUSS JEWELRY currently offer free U.S. domestic shipping (with tracking) on all orders!

International shipping is possible, and shipping rates will vary. The customer is responsible for all duties, taxes or fees incurred through international shipping. All items shipped outside of the United States are considered FINAL SALE and the regular return policy does not apply. See bottom of page for details.

RETURN POLICY

SPARKLEPUSS JEWELRY takes great pride in producing beautiful, handmade, quality products that are affordable, fashionable and functional. We hope that you love the item(s) you purchased. When things don’t turn out as expected, SPARKLEPUSS JEWELRY wants to do everything reasonably possible to make things right.

Please note: this policy is applicable for orders within the UNITED STATES only.

Upon receipt of a SPARKLEPUSS JEWELRY product, please inspect and notify of any issues within 3 days. SPARKLEPUSS JEWELRY will work with you to arrange a repair (if possible), replacement, or refund as per policy.

WITH ALL ELIGIBLE RETURNS, PLEASE KEEP IN MIND:

• Customer is responsible for all return shipping costs unless item is being returned due to a manufacturing defect or error made by SPARKLEPUSS JEWELRY.

• Items returned in insufficient packaging (paper envelope, for example) will be refused and no refund issued.

• Refunds will be processed back to the original form of payment within 10 business days of receiving returned item(s).

• If a refund is not possible due to a deactivated card or any other reason, a gift card will be given equal to the original purchase price less shipping.

• Returns on items damaged through normal wear and tear, accidents, incorrect handling, misuse, improper care, neglect, deliberate damage, or alterations will not be accepted.

MANUFACTURER DEFECT WARRANTY

A manufacturing defect is a defect in a product that was not intended and does not include issues that arise from normal wear and tear, accidents, incorrect handling, misuse, improper care, neglect, deliberate damage, or alterations.

0 - 30 DAYS AFTER DELIVERY - MANUFACTURER DEFECT:

In the unlikely event of a manufacturer defect within 30 days of delivery, SPARKLEPUSS JEWELRY will repair (if possible), replace or refund the item.

INTERNATIONAL ORDERS

All items shipped outside of the United States are considered FINAL SALE. In the rare event of a manufacturing defect within 7 days of delivery, please email Sparklepuss Jewelry with the order number and photos of any issue.

CONTACT

For any questions about this policy or to make a warranty claim, please send an email to:

customer_service@sparklepussjewelry.com